Monday November 24, 2014

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Saskatoon Health Region:glitch didn't send or delayed test results

SASKATOON - The Saskatoon Health Region says a laboratory computer printing glitch may have left more than 600 patients with delayed or unsent tests results over the past few years.

The region says codes for 14 tests were not entered into their printing system, meaning that 1,015 test results for 620 patients were not automatically printed out and sent to local physicians.

An investigation revealed 90 per cent of the errors occurred in the last two years, but some stretch back to 2007.

The health region was alerted to the problem in late May when a doctor called to say he had not received results for a test.

The region said the glitch mainly affected outpatients who were being tested for virus antibodies and other markers and there is no threat to public health safety.

Dr. Joseph Blondeau says none of the tests involved anyone who was an inpatient, who was in an emergency situation or who was moderately or severely ill and had nothing to do with any types of diagnosis related to cancer.

The health region contacted the 122 doctors affected by the glitch to find out if they had received the results.

Blondeau said of the 41 confirmed patient responses, 68 per cent had received the results from their doctors through electronic lab results. The remainder had not received results but patient care was not affected, Blondeau said.

Patients who think they may have been affected by the glitch can contact the health region at 306-655-0250 or 1-866-655-5066.


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